FAQ
Here you will find answers to the most common questions about orders, shipping, products, and collaborations.
If you do not find what you are looking for, feel free to contact us.
Orders & Shipping
Where do you ship?
We currently ship across the Europe. All orders are sent via reliable courier services to ensure safe and timely delivery.
How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery typically takes 2–5 business days within the EU, depending on the destination.
Do you offer free shipping?
Free shipping on orders over €150 within the EU. Current shipping offers are always visible at checkout.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking link via email.
Products & Ritual Use
What kind of products does Lana Quantum offer?
Lana Quantum offers ritual objects, books, and intentional creations designed to support self-reflection, inner balance, and conscious living.
Are your products handmade or produced in small batches?
Yes. Our products are created in small batches with attention to detail, intention, and quality. We do not focus on mass production.
Are the materials and stones in products identical?
No. Natural materials and stones vary in shape, texture, and appearance. Each product is unique and may differ slightly from the images shown.
Are your products suitable for everyday use?
Yes. Our products are designed to be part of everyday rituals and mindful routines. We recommend using them with presence and following the care instructions provided.
Books
In which languages are your books available?
Our books are available in different language editions. The language of each book is clearly indicated on the product page.
Are your books suitable for beginners?
Yes. The books are written to be accessible while also offering depth for those already engaged in inner work and self-reflection.
Collaborations & Media
Do you accept collaboration proposals?
Yes. We are open to collaborations aligned with conscious living, inner work, and intentional creation.
How can I contact you regarding collaborations or media inquiries?
Please contact us via email at lanaquantum.info@gmail.com with details about your proposal.
General
How can I contact you?
You can reach us via the contact form on the Contact page or by email at lanaquantum.info@gmail.com.
How quickly do you respond to inquiries?
We aim to respond to all messages within 1–2 business days.